Last Updated: 22 April 2026

Thank you for shopping with Natcart. We are committed to delivering your products quickly, safely, and efficiently. Please review our Shipping & Delivery Policy below to understand how your order will be processed and delivered.

  1. Shipping Timeline
  • Our standard delivery time is 5–7 working days across India.
  • Orders are processed within 24–48 hours after payment confirmation.
  • Delivery timelines may vary depending on:
    • Delivery location
    • Courier partner availability
    • Peak season order volume
    • Unforeseen factors such as weather conditions, transport strikes, or other logistical challenges

We always try our best to ensure your order reaches you within the estimated timeframe.

  1. Shipping Charges
  • Standard Shipping: [Free / ₹X]
  • Express Shipping (if applicable): [Charges as applied]

Shipping charges (if any) will be displayed at checkout before you make the payment.

  1. Order Tracking
  • Once your order is dispatched, you will receive an email/SMS with a tracking ID and a link to track your package in real time.
  • Please allow up to 24 hours for the tracking details to get updated.
  1. Delivery Attempts
  • Our courier partners will make two (2) delivery attempts.
  • If the delivery is not successful after multiple attempts, the order may be returned to us.
  • In such cases, re-shipping charges may apply.
  1. Incorrect or Incomplete Address

Please ensure your shipping address is accurate and complete. We will not be responsible for delays caused by address errors or incomplete details.

  1. Delivery Delays

While we strive to deliver within 5–7 days, delays may occur due to:

  • Bad weather
  • Natural calamities
  • Political issues
  • Courier delays
  • Remote or difficult-to-reach locations
  • High order volume during festive seasons

In such cases, we appreciate your patience and will do our best to keep you updated.

  1. International Shipping

(Currently, we do not offer international shipping.)
If applicable, modify accordingly.

  1. Questions or Support

If you have any questions about your order status or shipping process, feel free to contact us:

Email: natcool49@hotmail.com
Phone:  +91-8287105050
Address: 2 & 3 Netaji Subhash Marg, Darya Ganj , New Delhi 110002